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Article #177: Chrysler to Improve Nitro and Sebring

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Consumer Reports recently gave the Dodge After admitting the flaws on the Nitro and
Nitro and the Chrysler Sebring poor the Sebring, Bob Lee said that they are
scores. For the Chrysler Sebring and the already in the process of overhauling
Dodge Avenger, Consumer Reports stated their product development system. The
that they are not competitive with most company hopes that with the revamping of
family sedans. For the Dodge Nitro, their current system, the blunder with the
Consumer Reports says that it has "some Nitro and the Sebring will not happen
nice features, but unimpressive overall". again. This is especially important to
This, of course, stirred a hornet's nest the auto manufacturer since they are on
inside the Chrysler Group. A top the verge of turning around their awful
executive for the car manufacturer performance in the car market.
recently admitted to its employees that Frank Klegon, Chrysler's product
the Chrysler Group apparently misjudged development chief, said that: "We're
the market in the development of the certainly not satisfied with where we are.
Chrysler Sebring and the Dodge Nitro. We have to get better." Klegon also
Bob Lee, the head of powertrain outlined a number of actions that they
engineering for the American car will take to improve their current system.
manufacturer, said that there are many The company said that they will be
people inside Chrysler who are "outraged" focusing on sourcing more parts or
at the blunder given to the Nitro and the materials from low-cost countries and will
Sebring. He said that Chrysler's Chief invest more on the interior of their
Executive Officer Tom LaSorda and Chief vehicles. Aside from that, the Chrysler
Operating Officer Eric Ridenour are "quite Group will also establish design studios
upset and agree the company missed where which will help them better design the
the market was to end up versus our interior as well as the exterior of their
projection." future car models. These design studios
The Sebring and the Nitro failed miserably will complement their engine development
since Chrysler underestimated their team which will produce more
competitors which are already established fuel-efficient engines probably with a
brands such as Toyota. The company is help from the Chrysler cold air intake
also reported to set too low standards in system among many others.
some areas of the two vehicles released The company also hired the ASI Consulting
last year. Fuel economy, interior quality Group which will help them to understand
and noise and vibration reduction are consumers better. The company has already
things that Chrysler needs to improve on worked for Hyundai. According to Klegon,
the Sebring and the Nitro to make them the think tank was hired to help them
competitive in the market. "make a cultural change to move that
"As a result of these embarrassing needle to be proactive". Klegon added
'misses,' there are extremely aggressive that: "We're taking this on as an extreme
actions being taken on many of the change in the way we do predictive quality
existing products - and also the yet to be from the standpoint of customers. It's
introduced products to get us at least to embedded in our vehicle teams and it's
the middle of the competitive pack in very embedded in our components team.
short order," says Lee.






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